“I read that Steve Jobs said that a reason that he makes his phones in China is because he can’t get enough skilled employees in America. Well, I respect Steve Jobs’s accomplishments as much as anybody, but I don’t agree with that… Whether it’s political, governmental, or private, the culture of the individual organization is what produces excellence. So I find that my American employees are as capable of producing and achieving outstanding results as the Chinese… I don’t see any difference between China and the United States if there’s good leadership.”
In our new conversation, Steve Wynn, Chairman and CEO of Wynn Resorts, describes how he went about designing his magnificent resorts in Macau, China in spite of the fact that he wasn’t an expert on Chinese culture. He explains how good taste and style transcend cultures. You’ll be amazed at the thoroughness and attention to detail Steve applies to his resorts. Hallways are usually wasted space in hotels, but Steve explains how he intricately designs his hallways so that the guest experience doesn’t end when they leave their room or the restaurants and shops. Steve also compares his experience with the Chinese workforce versus the American workforce. He has found that Chinese workers aren’t necessarily superior to American workers or vice versa, but that the leadership of the particular organization is the most important factor in determining the quality of the workforce.